DRS HELP DESK

 
 

 
News-Blog
Jan
29
Posted by DRS Help Desk on 29 January 2014 07:54 PM

We want to make sure that you know about the end of support for Windows XP on April 8, 2014. For most people, the only immediate impact is that Microsoft will no longer release updates for the operating system. However, for retailers (especially in the United States) the impact can be higher. For example, because the PCI Security Standards Council does not consider systems that use out-of-lifecycle operating systems to be PCI compliant, retailers running Windows XP, regardless of their payment software, could encounter issues with their banks.

The better news is that, as soon as the operating system is upgraded, implementations of Microsoft Dynamics RMS 2.0 that were running on Windows XP remain PCI compliant. Also, both programs are supported on more recent operating systems, including Windows 8.1.

For more information about Windows XP end-of-support and upgrading to Windows 8.1, see this page:
http://windows.microsoft.com/en-us/windows/end-support-help

Click the following link for a list of all operating systems that are supported by Microsoft Dynamics RMS 2.0:
http://go.microsoft.com/fwlink/?LinkId=386583

Note Windows XP will remain on the lists of supported operating systems for Microsoft Dynamics RMS 2.0 until the end-of-support date for Windows XP. 

Gregg Kosel
Microsoft Dynamics RMS/POS Technical Support Escalation Engineer

DRS TIPS:
- Many older PCs can run Windows 7 Pro. The learning curve moving from XP to Windows 7 is minor and Windows 7 Pro is our recommended OS for running RMS (32 bit for POS lanes!).
- To verify if you can upgrade your PCs from XP, run the Windows 7 Upgrade Advisor.
- Next check with the PC manufacturer's support line to see if you qualify for an OEM download (ask for Windows 7 Pro 32 bit). If not, Windows 7 Pro is typically avaialble through an IT service or PC repair business. Example: HP Point of Sale Support: 866-852-4865 (have your CPU tag code handy)
- Very few older computers can run Windows 8.1. The minimum requirements are 1Ghz processor and 1G RAM. See Windows XP to Windows 8.1 Upgrade for more info.
- Microsoft also released an update to Windows 8 on April 8th that allows you to easily configure the PC to boot to the desktop and operate more like Windows 7 (mouse/keyboard centric instead of touch mode).
- Again, Windows 7 Pro 32 bit is recommended for your POS lanes.
 
WARNING: The only semi-safe way to run XP after April 8th, 2014 is not to run the XP version of IE (Internet Explorer) and don't use an XP PC to read or send emails. Even with these precautions, the PC is susceptible to attack over your network. Upgrade or replace ASAP!

 

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